If you Receive a serial number into Counterpoint and the Acquisition does not appear in your BoundBook. The most likely cause is that you did not check the box on the item to tell Counterpoint “this is a firearm and write the Acquisitions and Dispositions to the BoundBook.
This video reviews what took place to cause the issue, how to fix the issue with an Inventory Adjustment, how to mark a Category to require” Is Firearm” checked, and what the correct entry looks like.